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  • Tips & tricks
    to the left and right of the scanner Do not roll your finger onto the fingertip while swiping Apply moderate pressure and swipe your finger evenly over the sensor at a medium speed not too fast and not too slow The incorrect amount of pressure will produce poor results The amount of pressure required will vary according to your skin type Soft skin will require less pressure dry skin will require more Test a few different methods to see how you can achieve the best possible scan results for you To begin with the finger swipe technique takes a bit of practice You will soon learn the best way to operate the scanner Sensor and finger surface The sensor is the narrow strip across the bottom part of the finger swipe area You must swipe the front phalanx fully over the sensor in order to achieve optimal results The sensor must not be subjected to any mechanical stress other than operation with a finger and clearing with a soft cloth Do not scratch the sensor with your fingernail Never clean the sensor with the rough side of a sponge or with any aggressive cleaning agents Damaged sensors must be replaced Finger scan From experience the best fingers to use are as follows 1 Middle finger 2 Index finger 3 Ring finger The thumb and the little finger should not be used Each person will have fingers that are more or less suitable for scanning It is a good idea to use the hand you write with right handed left handed as you will have more feeling in this hand You should choose a clean finger without any cuts or grazes If your finger has very few lines due to abrasion or for genetic reasons it will not be detected by the sensor Clearly visible lines will make it easier to recognize Children should use their index finger or whichever finger they instinctively choose to use Use the fingers that are most comfortable for you and those that are recognized the quickest Saving fingerprints To enable convenient operation with either hand and as a backup in case of injury you should enroll one finger from each hand For fingers that are not so easy to scan for example those of small children elderly people or manual workers the same finger should be enrolled in several storage spaces There are 99 finger storage spaces available on the ekey home ekey multi It is generally better to enroll one finger several times rather than several fingers once This increases the likelihood of detection and means that the system works better in the limit range of operation dry fingers skin cream or sweat after sport or when operated under unfavorable conditions With the single relay variant for example you could simply use F1 F5 for the first finger and F6 F0 for the second finger on the same user storage space This means that you will have 5 reference scans for each finger and

    Original URL path: http://ekey.net/en/tipps_tricks/ (2016-04-30)
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  • Our hotline | ekey
    HOTLINE Hotline If you have any problems our FAQs the ekey finger scanner correct operation support film and our tips tricks are here to help For more information you can also contact like minded people or experts in the ekey forum You can also reach our technical Product Support as follows Austria international Mon Thurs 8 a m 5 p m Fri 8 a m 2 p m Phone 43 732 890 500 1000 Fax 43 732 890 500 2002 E mail support ekey net Germany Mon Thurs 8 a m 5 p m Fri 8 a m 2 p m Phone 49 6187 90696 28 Fax 49 6187 90696 20 E mail support ekey net Switzerland Mon Fri 8 a m 5 p m Phone 41 71 560 54 82 Fax 41 71 560 54 81 E mail supportschweiz ekey net Adriatic East region Phone 386 1 530 94 95 Fax 386 1 530 94 93 E mail info ekey si Italien Mo Fr 09 00 12 00 und 14 00 17 00 T 39 0471 922712 F 39 0471 508662 E italia ekey net ekey biometric systems GmbH Lunzerstraße 89 A 4030 Linz T 43 732 890 500

    Original URL path: http://ekey.net/en/hotline/ (2016-04-30)
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  • Repairs & RMA | ekey
    ekey net Network access solutions Support Repairs RMA Repairs RMA Phone 43 732 890 500 2241 If you send devices to us for repair please complete the service form You can fill it out by hand or digitally and enclose it with the returned goods Download service form Download service form ekey biometric systems GmbH Lunzerstraße 89 A 4030 Linz T 43 732 890 500 2000 E office ekey net

    Original URL path: http://ekey.net/en/repair/ (2016-04-30)
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  • Register for the 5-YEAR QUALITY GUARANTEE | ekey
    be extended by an additional 2 years All you have to do is register your product within 4 weeks of purchase and then relax in the knowledge that you re covered by the full ekey 5 YEAR QUALITY GUARANTEE Download the current guarantee conditions Register now Company Title Mr Ms First name Last name E mail Address ZIP Town city Country Date of purchase Invoice number Dealers ekey home ekey multi ekey net ekey lock ekey biometric systems GmbH offers a full 36 month guarantee from the date of purchase covering any defects in materials or workmanship for all ekey products purchased after October 1 2014 This guarantee is only valid in the country where the product was purchased You have the option of extending the 3 year ekey QUALITY GUARANTEE by an additional 2 years All you have to do is register your product online at www ekey net garantie within 4 weeks of purchase and then relax in the knowledge that you re covered by the full ekey 5 YEAR QUALITY GUARANTEE For guarantee claims we require the original receipt a description of the fault and return of the defective products In the event of a guarantee claim a defective appliance will be repaired or replaced by one in perfect condition The assertion of further claims by the customer in particular in relation to possible claims for incidental or consequential damage that occurred within the guarantee processing shall be expressly excluded Liability for loss of business opportunities loss of data or programs and loss of profits of the contractual partner shall be excluded in all cases Mandatory fields By submitting this form you confirm that you agree to your personal data being stored electronically in the ekey biometric systems GmbH database where it will be processed and used

    Original URL path: http://ekey.net/en/guarantee/ (2016-04-30)
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  • Catalogs, folders, instructions & product images | ekey
    2 0 stainless steel ID 4003 ekey in wall mounting set outlet mounted stainless steel ID 4004 ekey home finger scanner arte and control panel integra plus ID 4005 ekey home keypad integra 2 0 ID 4006 ekey frames OM ID 4007 ekey cable transfer with 8 cores ID 4008 ekey Modul ELVOX 8000 Series ID 4009 ekey Modul GIRA ID 4010 ekey Modul SIEDLE ID 4011 ekey Modul URMET ID 4012 ekey control panel with built in cable transfer ID 4013 ekey home converter LAN RS 485 ID 4016 ekey home CV WIEGAND RS 485 ID 4017 ekey integra ID 4018 ekey lock 3 0 ID 4019 ekey in wall mounting frame OM 1 0 ID 4020 ekey Modul bticino ID 4021 Wandeinbaudose integra ID 4022 General wiring diagrams ekey home converter LAN RS 485 ID 4016 ekey home CV WIEGAND RS 485 ID 4017 ekey integra ID 4018 ekey lock 3 0 ID 6001 ekey home control panel DRM and ekey multi control panel DRM ID 6002 ekey home control panel wall mounted and mini ID 6003 ekey home keypad integra 2 0 ID 6004 ekey net ID 6005 Door wiring diagrams ekey integra elektrischer Tu ro ffner effeff KU ID 7001 ekey integra FUHR Multitronic Autotronic effeff KU ID 7002 ekey integra FUHR Multitronic Autotronic ekey CT ID 7003 ekey integra GU Secury Automatic effeff KU ID 7004 ekey integra GU Secury Automatic ekey CT ID 7005 ekey integra KFV Genius A effeff KU ID 7006 ekey integra KFV Genius A ekey CT ID 7007 ekey integra KFV Genius B effeff CT ID 7008 ekey integra MACO Z TA ekey CT ID 7009 ekey integra ROTO Eneo A C effeff KU ID 7010 ekey integra ROTO Eneo A C ekey CT ID 7011 ekey integra Winkhaus AV2 effeff KU ID 7012 ekey integra Winkhaus AV2 ekey CT ID 7013 ekey integra Winkhaus BlueMotion Akku ekey CT ID 7014 ekey adapter micro CISA ID 7015 ekey adapter micro GU ID 7016 ekey adapter micro ISEO ID 7017 ekey adapter micro ISEO without CT ID 7018 ekey adapter micro KFV B ID 7019 ekey adapter micro KFV FUHR ROTO ID 7020 ekey adapter micro MACO ID 7021 ekey adapter micro WH BM ID 7022 ekey adapter micro WH STV ID 7023 ekey adapter REG energized ekeyCT ID 7024 ekey adapter REG floating ekeyCT ID 7025 ekey integra ISEO x1R ekeyCT ID175 ID 7026 3D data FS arte glue type 49x22 ID 8001 FS arte glue type 52x25 ID 8002 FS arte screw on type ID 8003 Software ekey net 4 3 6 ID 5001 ekey RFID USB RDR 7581AKU pcPRo Configurator ID 5002 ekey home converter LAN UDP Configurator ID 5003 ekey home PC 3 5 0 ID 5004 ekey home multi updatekit 3 17 1 ID 5005 ekey Support Tool ID 5006 ekey bit ID 5007 ekey module FS updatefile 6 12 11 10 ID 5008 Product images FS WM 2 0 FS WM 2 0 ekey lock

    Original URL path: http://ekey.net/en/media_center/ (2016-04-30)
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  • ekey PARTNERS near you | ekey
    point access solutions ekey multi Multi point access solutions ekey net Network access solutions Dealers Dealer search ekey PARTNERS near you Select your search criteria Experienced and trained ekey PARTNERS from the electrical retail industry will be happy to tell you all about finger scanners will install your required access solution and will be on hand to offer help and advice Find certified ekey PARTNERS near you Just enter your country and ZIP code to see your 10 nearest ekey PARTNERS and ekey PREMIUM PARTNERS Are you interested in an ekey access solution that comes ready built into the door Many well known door manufacturers put their trust in the reliable products and innovative technologies from ekey and choose to integrate these as standard Please contact one of the door manufacturers listed Latvia Australia Austria Belgium Brazil Cyprus Czech Republic Estonia France Germany Greece India Ireland Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland Turkey UAE Ukraine United Kingdom United States Your results ekey biometric systems GmbH Lunzerstraße 89 A 4030 Linz T 43 732 890 500 2000 E office ekey net Duty to provide information in accordance with Section 5 of

    Original URL path: http://ekey.net/en/dealers/ (2016-04-30)
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  • Become an ekey PARTNER | ekey
    into the future with Europe s top provider of fingerprint access solutions Become an ekey PARTNER There are many reasons to become an ekey PARTNER ekey products put you head and shoulders above the competition More than 15 years of experience with fingerprint access solutions More than 1 million satisfied customers across the globe Major unique products of the future Top quality products MADE IN AUSTRIA Complete product range from a single source Comprehensive support from the expert ekey team Security from an internationally successful brand 5 YEAR QUALITY GUARANTEE for all ekey products The fingerprint access solution market experiences double digit growth every year See for yourself Become an ekey PARTNER and secure yourself long term successful prospects Add value to your business with an ekey PARTNERship Becoming an ekey partner not only gives you access to the expertise of Europe s top provider of fingerprint access technology but also allows you to enjoy many benefits ekey actively supports you in your market cultivation by offering you various advertising measures sales documents mailings displays trade fair support Professional sales support Early involvement in new products Extensive product training sessions for your employees ekey academy Support for planning issuing quotations and commissioning Technical support for customer deadlines and tenders Location based assignment via our website ekey PARTNERS near you Customer enquiries from your region are sent to you Technical assistance for support hotline HAVE WE PIQUED YOUR INTEREST CONTACT US AND BECOME AN ekey PARTNER Do you have questions about our PARTNER program or would you like to become an ekey PARTNER Your personal contact will be happy to assist you E mail partner ekey net Phone 43 732 890 500 2500 Company E mail First name Last name Phone Address ZIP Town city Country Your message Mandatory fields ekey

    Original URL path: http://ekey.net/en/become_a_partner/ (2016-04-30)
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  • Training sessions, seminars & workshops | ekey
    Network access solutions Dealers ekey training ekey academy Training sessions seminars workshops and more Our workshops teach you everything you need to know about finger scanners In our seminars you will learn all about ekey products the possibilities for using and combining them with locking systems as well as many more tips tricks ekey biometric systems GmbH Lunzerstraße 89 A 4030 Linz T 43 732 890 500 2000 E office

    Original URL path: http://ekey.net/en/ekey_training/ (2016-04-30)
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